Return Policy
Return and refund policy
Our mission is to create sushi with minimal rice and maximum fresh fish. Ideally, with the meal you enjoy today, we hope to create an insatiable desire in you to eat the same thing again tomorrow because it was such a delight.
If you unfortunately encounter a problem with your order, please contact us as soon as possible so we can rectify this unacceptable situation. We employ excellent chefs but no robots, so human error can occur, BUT we will always honor our promises.
Refund conditions:
- A credit note for a return booking may be issued if your experience did not live up to our promises.
- If an item is missing or incorrect in your order, please also let us know.
Thank you for your cooperation, ITADAKIMASU